Terms and Conditions

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Novareach Digital Agency Ltd – Terms and Conditions

Effective Date: [Insert Date]

Welcome to Novareach Digital Agency Ltd. By engaging our digital marketing services, you agree to the following Terms and Conditions.

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1. Services

Novareach will provide digital marketing services including, but not limited to:

• Website development and management

• Search Engine Optimization (SEO)

• Content creation and marketing

• Social media management

• Email marketing campaigns

• Paid advertising management

The scope and deliverables will be as agreed in your signed proposal or service agreement.

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2. Fees and Payment

• Fees are outlined in your proposal or invoice and are payable in [insert currency].

• Payment is due within 7 days from the invoice date.

• Late payments may incur interest per month on overdue amounts.

• Novareach reserves the right to suspend services until outstanding payments are settled.

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3. No Refunds

Novareach operates a no refunds policy. Payments made for services are non-refundable under any circumstances, including partial project completion, as resources, time, and expertise are allocated upon engagement.

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4. Client Responsibilities

The Client agrees to:

• Provide timely access, information, and content required for project delivery.

• Review and approve deliverables promptly.

• Ensure all materials provided to Novareach do not infringe on any third-party intellectual property rights.

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5. Intellectual Property

• All intellectual property developed by Novareach during service delivery remains the property of Novareach until full payment is received.

• Upon full payment, intellectual property rights for deliverables specifically created for the Client will transfer to the Client, excluding any third-party tools, assets, or software used in delivery.

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6. Data Processing and Privacy

• Novareach may collect and process Client data necessary for delivering services, including contact details, business data, website access credentials, and campaign analytics.

• We will process personal data in accordance with applicable data protection laws and only for purposes related to the services provided.

• We will implement reasonable security measures to protect Client data from unauthorized access, alteration, or disclosure.

• Client data will not be shared with third parties except as required for service delivery (e.g., using hosting providers, analytics platforms) or as required by law.

• By engaging our services, you consent to the collection and processing of your data for the purpose of delivering our services.

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7. Confidentiality

Both parties agree to maintain the confidentiality of all non-public information shared during the course of the engagement and not disclose it to third parties without prior written consent, except as required by law.

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8. Limitation of Liability

• Novareach will not be liable for indirect, incidental, consequential, or special damages arising from the use or inability to use our services.

• Our maximum liability under this agreement shall not exceed the total fees paid by the Client for services in the previous three months.

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9. Termination

• Either party may terminate this agreement with 14 days’ written notice.

• Novareach may terminate immediately if the Client breaches these terms, fails to pay fees, or engages in illegal or unethical activities.

• Upon termination, all unpaid fees for work completed up to the termination date will become immediately due.

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10. Warranties and Disclaimers

• Novareach will perform services with reasonable care and skill.

• Novareach does not guarantee specific outcomes, such as particular search rankings, follower counts, or sales results, as these depend on factors outside our control.

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11. Governing Law

These Terms and Conditions are governed by and construed under the laws of [insert your jurisdiction, e.g., Uganda], and any disputes will be subject to the exclusive jurisdiction of the courts in [insert jurisdiction].

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12. Amendments

Novareach may amend these Terms and Conditions from time to time. Clients will be notified of material changes, and continued use of services after notification constitutes acceptance of updated terms.

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13. Entire Agreement

These Terms, together with any signed proposal or invoice, constitute the entire agreement between Novareach and the Client regarding services provided.

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Contact Us

For questions regarding these Terms and Conditions, contact:

Novareach Digital Agency Ltd

[Insert office address]

[Insert email address]

[Insert phone number]

[Insert website URL]